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Services

Our Services

At Resolve Red we strive to truly understand the industries and customers we serve. Driven by our deep insights and a desire to serve our customers with innovation and service excellence, we aspire to deliver Services Solutions which will deliver “Business Relevance Reinvented”.

Resolve Red Services – Business Relevance Reinvented

  • Professional Consulting Services
  • Managed Services
  • Training as a Service

We are able to offer an end-to-end set of enterprise business services and licenses for systems implementation, upgrade, integration, support, enhancement and project management across our entire product suite.

Resolve Red has established a well-respected methodology for continuous improvement, which is why we have a satisfied blue-chip customer base.

We service a wide range of industries including manufacturing, mining, fast-moving consumer goods, medical and telecommunications both within the private and public sectors.

Resolve Red sets the standard for quality and best practices in the enterprise systems industry. We pride ourselves on a logical approach in complex environments to best meet our client’s needs and expectations.

We do not subscribe to a “one solution serves all” approach. We believe that every customer’s situation is unique, requiring a solid understanding of the business environment.

Our specialised teams ensure that we add value to every customer’s bottom line. Our solutions are robust and implemented through a methodology that ensures maximum business participation with minimal business impact and risk.

Our strength lies in our ability to apply multi-disciplinary expertise and technology to specific client and project needs, providing appropriate and practical solutions that make a difference.

We have a diverse and vastly experienced team of motivated and energetic consultants ready to provide ad hoc, project or support consulting services across our entire range of products.

Core to our business is the support that we provide across all our products as managed services based on ITIL principles. We offer both proactive and reactive support services in our Service Level Agreements allowing you to focus on your business while we ensure that your systems are maintained and fully operational.

As an integral part of our training solution, Resolve Red has developed a comprehensive e-learning solution, Training as a Service (TaaS), which is based on the principle of ‘just in time: just for me: just enough’.

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